What is a cookie?
A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited a website previously. This allows us to recognise you as a unique user and provides us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your computer system.
How to stop cookies
You can stop cookies from being deployed on your computer by using the link below.
Please be aware that restricting or deleting certain cookies can result in difficulties when navigating around websites.
Alternatively you can stop cookies from being deployed on your computer by configuring your browser not to accept them.
We use four categories of cookie on our websites, based upon the International Chamber of Commerce UK Cookie Guide
- Strictly Necessary
Some of these are 'Session Cookies', these only exist for the duration of your visit to our website and are deleted when you leave the website. Others are 'Persistent Cookies', these stay on your computer until they expire or are deleted. Cookies may also be placed by our approved business partners, these are known as 'third party cookies'.
The majority of cookies are managed and controlled by BISL Limited, these are first party cookies, however, cookies may also be placed by our approved business partners, these are known as 'third party cookies'. Third party cookies are commonly used when the websites involve elements from other sites, such as images, social media activity or advertising.
Key 3rd Party Providers
Our websites use Google Analytics, which is a web analytics service provided by Google.
For more information please see: https://support.google.com/analytics/answer/181881?hl=en
Online advertising supplier, these are used to serve our internet advertisements on other sites. Some of our webpages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction.
For more information please see: https://support.google.com/adsense/answer/2839090?hl=en
Adobe Target is our website optimisation supplier. The cookies are used to store the page variants assigned to a user for performance testing to ensure the users gets a consistent experience.
Adobe Analytics is a web analytics service and allows us to measure use of the website.
Live Engage (Live Chat)
Our websites use LiveEngage, which is a live chat service provided by LivePerson.
Our website may use SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movement, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data.
Data collected by SessionCam from the Marks and Spencer Car Insurance websites is for internal use only. The information collected is used to improve our website and is stored and used for aggregated and statistical reporting.
Ping Identity provides an authentication platform for our websites. If you log in, log out or change your log in details on our websites, it will use tools provided by Ping Identity