BISL Limited administers M&S Car Insurance.
M&S Bank are able to offer you information on Car Insurance administered by BISL
Limited. BISL Limited acts as an insurance intermediary who provides insurance products
from a range of insurers.
Customers can only apply for M&S Car Insurance over the internet or by telephone.
When you take out M&S Car Insurance over the internet, we are not able to give advice
or make a recommendation to you.
If you take out M&S Car Insurance by telephone, BISL Limited will make a recommendation
to you after assessing your insurance needs.
M&S Bank is a trading name of Marks & Spencer Financial Services plc, Kings Meadow,
Chester CH99 9FB. Marks & Spencer Financial Services plc is authorised by the Prudential
Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
Our Registration Number is 151427
BISL Limited, Pegasus House, Bakewell Road, Orton Southgate, Peterborough, PE2 6YS
is authorised and regulated by the Financial Conduct Authority (FCA), The Registration
number 308896. BISL Limited's permitted business is arranging general insurance
contracts.You may check this information and obtain further information about
how the FCA protects you by visiting the FCA website www.fca.org.uk or by contacting
the FCA on 0800 111 6768.
If you wish to make a complaint, please contact us, by phone on 0344 412 2157, or
in writing to Service Quality & Assessment Manager, Fusion House, Bretton Way, Peterborough,
For full details of our complaints handling process please see the section marked
'Our Service Commitment' in your main policy documentation. We are a member of the
Financial Ombudsman Service. If you have complained to us and we have been unable
to resolve your complaint, you may then be entitled to refer if to this independent